Professional CoursesTours and Travel Operations Course
Tours and Travel Operations Course
in Diani.
Professional training in travel and tourism operations at IJLAPS, Diani. Certified. Practical. Career-ready.
Tours and Travel Operations, classroom or trade setting, 600×500
About this course
The tours and travel industry is the backbone of Kenya's coastal economy. Behind every successful tour is a team of operations professionals managing bookings, logistics, client relationships, and the business of travel. This course prepares you to work in the operational and administrative side of Kenya's travel and tourism sector.
Tours and Travel Operations, hands-on detail, 480×400
What you will learn
01Structure of the tourism and travel industry in Kenya and East Africa
02Travel booking systems and reservation management
03Tour packaging and itinerary design
04Client management and customer service
05Travel documentation: visas, permits, travel insurance
06Financial basics: pricing tours, costing itineraries, invoicing
07Communication with international clients and travel agents
08Health, safety, and emergency protocols
Career opportunities
Graduates of this course work as:
Operations staff at tour operators and travel agencies
Reservations and booking agents
Travel consultants
Tourism business administrators
Hotel and resort travel desk staff
Who it’s for
Who this course is for.
Profile 01School leavers and young adults entering the tourism sector
Profile 02Existing tourism and hospitality workers seeking formal qualifications
Profile 03Anyone wanting to work in Kenya's travel industry
Course details
Duration, format & certification.
Practical, classroom-based training with a recognised certificate on completion. WhatsApp us to confirm the next intake, schedule, and fees.
01, DurationFlexible intakesSchedule is set per intake. WhatsApp us to confirm the next start date and how long the course runs.
02, FormatClassroom-basedTaught in person at our Diani campus, with practical sessions built into the curriculum.
03, CertificationIJLAPS CertificateCertificate of completion issued by IJLAPS once you finish the course.